Our distinctively different approach to offshoring and our dedication towards implementing a highly successful workforce strategy have helped us become a leading provider of offshoring services for businesses. We specialize in managing large teams of 50-500 staff for many of our listed and private equity-backed international clients.
Most of our clients are based in Australia, USA, Canada and the UK and have been in partnership with us for years. Our client base includes well-known businesses belonging to a wide range of industries such as in telecommunications, healthcare, construction, information technology, and online retail. We also welcome new clients from high niche markets, such as software development and e-commerce companies.
Our offshoring model works best for businesses who choose to have a hands-on approach in managing their extended workforce in the Philippines.
At Diversify, we go beyond the limits of traditional outsourcing, our strategies for managing large teams enables our clients to enjoy a much wider range of benefits such as:
Full managerial control over your offshore team.
Customised offshoring strategies and implementation
A transparent pricing structure ensuring no hidden costs on salaries
Continued skill development and training
More involvement in the hiring process
Access to our market-leading workforce management platform
Case Studies
Hear what our clients have to say about us and how we helped their business reach operational excellence.
Major Fast Food Franchise
Diversify was approached by a major fast food franchise to investigate offshoring specific back office tasks. In a rapidly changing and dynamic sector, and with the breaking down of digital communication has never been so fierce. Customers expect excellent service and great value while maintaining a high quality product.
Travel Services Provider
A leading travel services provider utilised an outsourcing model for all of their data entry requirements for travel bookings. This approach worked in the early stages of their business, however, as things scaled up, the performance of their outsourcing service provider did not follow suit. As the volume of customers increased, they began to experience a range of issues with business continuity, staff turnover, and customer service.
Construction Company
A medium sized fit-out construction company were experiencing a period of exceptional growth. They were finding that they were simply unable to keep up with the volume of work coming through from existing clients. This capacity issue meant they were unable to focus on winning new business and onboarding new customers.