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Surprising Roles The Retail Industry Can Offshore

The retail industry is experiencing a beneficial yet challenging transition. With more retailers going digital, online shopping has become more competitive. This means knowing a little bit about everything in the digital space and going beyond what it traditionally means to be a retailer. Some of the most successful companies today see what it means to adapt current business trends to their advantage. They know how to make the most of their business without spending too…

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The Impact of AI in the Philippine BPO Industry

As technology continues to advance at a rapid pace, the need for traditional approaches becomes less prevalent. Stories of the rise of artificial intelligence or AI in the workplace have become more and more prevalent. This is both an exciting and cautious time for the offshore outsourcing/Business Process Outsourcing (BPO) industry. We previously predicted that it would be the trend to watch out for, together with the decline of the traditional call center. Though this does…

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Common Offshoring Mistakes and How To Avoid Them

Like any business strategy, offshoring is not without its challenges and issues. If applied incorrectly, offshoring can result in a negative experience, with companies not realizing what it can fully…

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The Three Best Tips for Proper Offshore Team Management

When your business finally decides to offshore, the next thing you need to consider is the offshore team that will help you. It’s your responsibility to form a team that will address your…

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In Photos: Making A Splash At The Diversify Summer Outi...

Take a look at some great photos from Diversify's 2018 summer outing.

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Making A Splash At The Diversify Summer Outing

Diversify has always made it a point to be a fun and exciting place to work in. If you’ve seen what goes on into the planning and presentation of our monthly huddles, Diversify works and plays…

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What Every Business Should Know About Offshoring

If your company has not considered offshoring key roles yet, there’s no better time to start than now. As technologies become more developed, so does the ease of communicating with others around…

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Why Companies Need To Outsource Back Office Processes

In recent weeks, we’ve talked about what makes outsourcing the most viable way your company can grow. With the ever changing environment, outsourcing has helped businesses experience cost savings…

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Outsourcing IT Functions: The Importance of Staying Com...

When you think of outsourcing functions, those related to IT usually first spring to mind. Some would even say that the BPO industry overall gained traction because of the breadth of outsourced IT…

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Five Things To Remember When You Consider Outsourcing P...

Last month, we took a look at five major factors to consider when deciding to consider outsourcing. Some businesses are aware of the particular advantages it brings, but do not how to properly adapt…

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