The Benefits of A Happy, Motivated Workforce

One of the core values that Diversify lives by is “family.” We believe that our success would not be what it is today without the people who come in each day. For that to happen, it means having a work culture that feels like being part of a second family. This creates a happy and motivated workforce.

Most businesses will tell you that a happy workforce lead to better output around the office. While this is true, we want to focus more on the other, not often mentioned benefits of a happy workforce. Yes, when employees are satisfied, the atmosphere becomes more positive and more productive. But there’s absolutely more to it than that.

Developing Creative Energies

When a company’s employees are happy, the creative spirit also flourishes. Cultivating a positive workplace lets people flex their mental muscles more and explore their imagination. This may seem ideal for creative industries, but even the more technical ones can benefit from it as well.

Consider for a moment how creativity helps businesses. By keeping employees motivated and happy, they are able to come up with practical solutions that less positive ones may have thought of. Fostering creative energies also often means thinking outside the box. Doing so allows businesses to stand out in their field by taking a more unique, less-travelled approach fueled by the creative spirit.

The Spirit of Collaboration

One way that employees stay positive and creative is through collaboration. It’s no secret that having a highly collaborative workforce is the goal of many leaders and CEOs. While many leaders look to employee performance management tools to help in this endeavour, the key to effective collaboration might be far simpler than all that.

Energized and motivated employees are advantageous to any company.

According to research, having to work towards common goals with colleagues make employees more collaborative and determined. By establishing a solid working relationship, employees can become more sociable, therefore more relaxed around one another. This allows them to share their different ideas and opinions without feeling tense or anxious.

At the same time, positive employees are able to make better decisions. According to Alexander Kjerulf, chief happiness officer for Woohoo Inc., happy employees make better decisions, are better at time management, work better with others, and possess a number of other critical leadership skills.

People are no stranger to difficulties that happen during work that often cause stress and anxiety. However, a positive office environment with happy employees can turn the mood upside down after overcoming some workplace challenges.

Happiness and Loyalty

Diversify prides itself with having an attrition rate that is below the industry standard. We want everyone that works for us to love coming in each day, be comfortable with their colleagues and enjoy what they do.  We believe in our employees and invest in their career direction and satisfaction with the company. Diversify believed this since day one and continues to do so today.

From our own experiences, a happy workforce not only means a lower attrition rate. In an article from the Harvard Business Review, strong work friendships boost employee satisfaction by 50%. They saw also that employees who had good friends at work were more likely to engage fully in their work. It also means developing long-term, loyal employees who can showcase their talents to the fullest extent. We want our clients to work with some of the best talents from the Philippines.

Promoting Better Productivity

A company’s employees are its greatest asset. They strive to create an environment that allows its employees to feel accomplished, productive and motivated. You can have the most accomplished team under your belt, but they may not show their full potential in a less than appealing work environment.

It certainly can be said that emotions help influence the workplace, and overall happiness can steer any company in the right direction. This is what we want from our staff here in Diversify and why we prioritize developing a positive environment where everyone can flourish.


Why Offshoring is Like Being in a Long Distance Relationship

Very few people enter into a long-distance relationship on purpose. What ends up typically happening is that partners become victims of circumstance where one finds themselves needing to relocate, whether for a new job or a transition to a new career.

Most people believe that long-distance relationships don’t always work, and one’s friends and family may discourage them from doing it. Most say the extra distance makes many things unachievable. However, the additional effort can also make the simplest things better as well. Similarly, offshoring is not for every business, and it requires a lot of effort for it to work effectively.

Offshore Business Relationships

Today’s interconnected world and the innovations of new markets have transformed the environment where most businesses operate. Companies are frequently forced by intense competitive pressures to overcome challenges to stay relevant.

In situations like this, businesses will opt to offshore some of their current operations, hoping that it will grow their company. This enabled businesses to lower production costs, while at the same time boost their profitability and save costs more aggressively. On the other hand, businesses also have to face a new challenge: how to mitigate the effects of geographical distance.

This Valentine’s season, we’re giving you some tips on how to make offshore business relationships work for you.

Be Completely Honest

If a successful relationship is built on honesty and trust, offshoring is no different. The simplest yet most important tip is to be straight with your offshore team.

As the old saying goes, honesty is indeed the best policy.

When you encourage honesty with your team, it becomes a good habit in the long run. Once you trust your offshore team enough, you can be assured that they will do whatever it takes to get the job done.

Promote Effective Communication

Being in a long-distance relationship can often involve a lot of misunderstanding. To avoid this, fostering effective communication is vital. Similarly, in offshoring, failure to communicate issues may further worsen a problem.

Make it a point to set up regular catchups to connect with your offshore team through video conference or phone. If there’s a time difference, set a time that works for both of you and use it to discuss more pressing concerns.

Appreciate and Collaborate

Celebrating small wins can help your team achieve significant goals. For example, when discussing a new project, one of the most significant advantages for your business is to have a team that can inspire each other to further improve on an existing idea.

Celebrating wins goes a long way in motivating teams.

Showing appreciation will make your team members feel more confident to suggest their ideas in the future. With this strategy, it creates a trusted bond between your team towards a more productive environment.

Making the Right Decision

Long distance relationships might be hard, but it’s possible as long as both parties are willing to put in the effort to make it work. The right offshore provider will not only help your business grow in terms of profit but will also partner and collaborate with you to ensure a smooth and efficient process to reach your long term goals. Choose the right offshore provider who also has a low staff turnover rate, which means they know how to take care of their people and later on, your business.

Diversify Offshore Staffing Solutions is currently in partnership with leading companies from Australia, Northern America and Canada by providing them more than 650 staff across all industries. We also have a 97% employee retention rate through the help of our unique employee engagement and retention strategies and by providing them comfortable, modern facilities at Metro Manila in the Philippines. With this, we attract the best people to work with us.

If you wish to make offshor business relationships work for you, feel free to contact us today.



How Cost Effective Offshore Outsourcing Really Is

Without question, offshore outsourcing is one of the most cost-effective business strategies. Many companies in Australia, North America, and Canada are currently practising this strategy, and we can see how they reap its benefits. Let us take a closer look at how much your business will save when you decide to offshore these specific roles to the Philippines. Doing so does not reduce the quality of work that comes along with it.

Let’s take a look at some key roles a company can offshore, and how it compares to hiring locally.

Optimize Your Online Presence

Many businesses today rely on having a fully functional and user-friendly website as their first point of contact with many potential clients. Issues with a company’s website can create negative perceptions of any business, even if they are unwarranted. The expertise of an experienced web developer can help businesses manage their online presence. Because of their high demand, experienced web developers in Australia often require a salary of more than $90,000 per year. You can get the same level of work, commitment and productivity from a Philippine-based web developer for about two thirds the cost at $30,000 annually.

Extend Your Market Reach

With the continuing development of technologies, Digital Marketing Specialists are a vital part of any business to build brand awareness and reach potential clients. They have a finger on the pulse and guide companies as they adapt to new business trends. In Australia, hiring a Digital Marketing Specialist at a senior level could cost more than $90,000 per year excluding fixed costs associated. In the Philippines, a talented offshore Digital Marketing Specialist has an annual salary of around $25,000.

Build Brand Loyalty Through Experience

Customer Service Representatives are at the frontline of your clients after sales experience. They are responsible for how people perceive your business and can shape your company image through their actions. Having an experienced customer service representative can help build a good and reliable after sales experience with your clients that will eventually lead to brand loyalty. An experienced customer service representative in Australia would mean a salary of about $60,000 a year. Companies that looked for the same, experienced role in the Philippines saw they could get an accomplished customer service representative for about $ 25,000 per year.

Continuously Grow Your Business

Having an accountant to keep all finances in check is a necessary role that many businesses should have. They provide significant financial expertise that will help your business grow. In Australia, a senior level accountant could command a salary of more than $55,000 per year. Compare this to around $20,000 annually for an offshore Accountant in the Philippines.

Not Just A Cost-Effective Strategy

Amidst these cost-effective measures, it should be made clear that this is not the only reason to consider an offshore outsourcing strategy. The talent and skill coming from the Philippines is irreplaceable and one that we believe all companies should harness. Diversify sees first-hand how its clients develop strong working relationships with their Filipinos colleagues, regardless of the roles they want to offshore. They see what makes the Philippine workforce a vital part to their business.

Companies that commit to offshore outsourcing do not do it just because it is a less costly approach. They see the real value and potential in the people they choose to join their company.

Is Offshore Outsourcing For Your Business?

Many businesses are still undecided when it comes to offshoring in the Philippines. While it’s great to get an idea of the advantages that offshore outsourcing can bring, the critical question is who will provide these benefits? Choosing the right offshoring provider will make or break your offshoring success that is why when you are looking for the right service provider, select a provider that will not only partner with you but will also help collaborate with you solutions that will help you reach your long term goals.


Diversify Offshore Staffing Solutions has successfully partnered with different businesses from Australia, North America, and Canada and is currently providing more than 650 staff to top companies across all industries. If you wish to start your offshore journey with us, feel free to contact us today.


The Philippines as the Next Outsourcing Powerhouse In the World

According to the latest 2018 Tholons Report, the Philippines continues its journey towards becoming the next offshore global outsourcing powerhouse. Currently, it ranks second in the Top 50 Digital Nations in the World next to India.

Since 2016, the country’s BPO Industry remained on an upward trend. By 2020, the outsourcing industry is projected to generate an income of US$40-55 billion. The Philippines remains the ideal offshoring destination for companies that are looking for Customer Service, Financial Services, Software Development, Graphic Design and other specialized roles. There are several reasons for this.

Strong English Verbal Skills

In the early 20th century, the Philippines became a colony of the United States. During this period, they were heavily influenced by western culture, both in communication and entertainment. As a result, Filipinos became well-spoken with the English language. Having the second highest English literacy rate in Asia, Filipinos are easily understood, meaning they will interact with your local team members and customers easily, reducing the chances of negative experiences and ensuring better customer engagement.

Competitive and Cultural Advantage

Filipinos are known to be resilient and always have a strong positive outlook.  The Philippines may not be a technological powerhouse like China, but it is able to adapt to new trends and changes in technology. Their critical and strategic problem-solving skills let them resolve difficulties in and out of the office. Their respectful approach towards cultural diversity also makes them work harmoniously with others despite cultural differences.

High Quality and Excellent Services

The Philippines maintains a western level of education and has a deep talent pool. With about 400,000 graduates a year, many Filipinos are experienced in a wide range of roles, from accounting, communications and administration. Outsourced staff from the Philippines are also competing on a global scale against top countries in several industries like web and software development, animation, and others.

A Cost-Effective Offshoring Destination

Offshoring in the Philippines remains to be one of the most cost-effective strategies that companies are considering. Many businesses in Australia, Canada, and the United States continue to benefit from this strategy. For instance, the average annual salary in Australia for entry-level employees is over AU$40,000 and US$42,000 in the US.

Offshore teams in the Philippines can take on many specialized roles.

In the Philippines, that amounts to just US$5,300. Whatsmore, the average annual salary at the supervisory level in the Philippines is US$6,700, and US$13,000 at the managerial level. Through these cost savings, the high quality of work does not diminish as well. Additionally, other operational costs such as office space, internet services and equipment are also more affordable.

The Philippines – Your Next Offshore Outsourcing Destination

While offshore outsourcing in the Philippines continues to be a favourable strategy for many businesses, finding success through it is not something that happens overnight. It requires consistent engagement and development of your team as you establish their roles in the company.  But working with the right provider can ensure that your offshoring experience is a smooth one.

Diversify’s experience with the Philippines has made us one of the leading offshore service providers in the country. If you wish to start your offshore journey with us, feel free to contact us today.

This article was originally published in LinkedIn


Finding Your Work-Life Balance Sweet Spot

Work-Life balance” is a term bandied about that no doubt many of us have heard. As the saying implies, it’s a balancing act between our professional and personal lives, ensuring that neither overlaps the other. We are often told that there’s more to life than just your work, no matter how rewarding the career path you’ve chosen is. Conversely, to paraphrase a famous quote, all play and no work, can make us just as dull.

As the new year begins to roll along, people try to find that balance before things get busier for them. From the outset, balancing work obligations and personal interests and commitments is a challenge. Some would go so far as to say that work-life balance is impractical.

Juggling the need to earn money and fulfilling a desire for interests, activities, and commitments outside of the workplace are challenging. Perfect work-life balance probably doesn’t exist – what it looks like largely depends on what suits you and those close to you.

A Mutual Development of Strengths

Right away, it should be said that there’s no such thing as “perfect” work-life balance. Finding this balance is not a “be all, end all” solution with a one-size-fits-all approach. What works for one may not always work for another. It is often defined by your personality, goals, and ambitions— both professionally and personally.

It’s important to remember that a person’s professional and personal lives are complementary. That is, they should support and strengthen one another. This is because you need time and energy to focus on activities and personal relationships. It sounds obvious, but creating a distinct separation between work and home life is likely to reduce stress. Doing so makes a huge difference when even small changes are made.

Good work-life balance translates into better relationships at work and outside of it.

Finding the right balance between professional and personal satisfaction is tricky. If you’re a high achiever, stay mindful of how much time and energy you put into work. Take care of yourself and consider the benefits of some of that effort being spread elsewhere.

Some Tips on Keeping Work-Life Balance

While we’re already a few weeks into the new year, it’s not too late to make some resolutions that can help you better your professional and personal lives. Here are some quick tips on how to develop work-life balance.

Identify Core Values

Your personal core values help define you as a person. That means only you can determine what your priorities, goals, and aspirations are. Ask yourself how you can make use of your talents and how they fit into your definition of success. Using your strengths every day can bring about a feeling of fulfilment— whether you’re at work or at play. By figuring what your “sweet spot” is, you become more mindful of your own values and can make.

Determine Your Limits

Work-life balance is also about determining your limits. Sometimes, tight deadlines or intense activity can lead you to feel the need to go beyond standard hours. Working for extended periods than usual may not necessarily mean you’re being productive as it can conflict with your after work activities. You can also limit the amount of work you do at home to help de-stress better.

Remember, it’s okay to say “no” once in a while.

Give Yourself A Break

While work can be rewarding, remember to also take some breaks while on the job. Don’t just count the days towards vacations or leaves for a quick refresher. Short, regular breaks during work hours also do wonders for work-life balance. Whether it’s getting fresh air or taking a quick stroll around the workplace, these help improve your wellbeing and help you stay focused and productive.

The Challenges Ahead

Finding the right balance is a very personal challenge as priorities are likely to shift over the course of a career. Consider what works for you to keep your career on track while ensuring that you give sufficient time to your personal life as well.

This is why it is also necessary to have an honest chat with those closest to you. Be it your team at work, your family or significant other, proper communication can go a long way in achieving work-life balance. By being clear with what you want personally and professionally, everyone can lend their support in reaching your goal.


Top Tips to Nail That Job Interview

A brand new year means making the most of the opportunities that will come your way. For some people, that can mean starting out their professional lives or switching careers to try new challenges. If you happen to find yourself on either side, that means making certain you stand out in your next job interview.

The Job Interview Checklist

Having a well written and properly referenced CV is just the tip of the interview iceberg. First impressions, body language and genuine interest in the position all should be considered. Here are some tips that may help in acing that next job interview.

First Impressions Matter

It’s a cliché statement you’ll hear a lot but that also makes people overlook it in their job interviews. You can lay the foundation for a good first impression with simple actions during the interview. A warm greeting, a firm handshake and direct eye contact can help ensure a successful job interview.

Be Prepared

It’s often said that a great interview tip to remember is to have multiple copies of your CV with you. Preparation, however, should also mean having other important documents with you like copies of the job description and company background if you get access to it. You may not need these during the job interview but it never hurts to go the extra mile for preparation!

Know What You Are Applying For

Fully grasping the job description will help you understand what particular companies are looking for. You not only get an idea of how to answer particular questions accordingly, you can also discuss bring up moments in your professional career that relate to it.

Keep Things Simple

When discussing these points however, some people tend to use long or complex terms. The use of jargon may make people sound smart, but it can also remove authenticity when you speak about yourself. Expressing yourself simpler and conversing in a normal, relatable manner leaves a much stronger impression.

Manage Your Time Wisely

In the Philippines, you’ll occasionally hear the joke that Filipinos are never late but rather follow “Philippine time.” While humorous in its own right, it is also a frustrating concept that burdens both the applicant and interviewer.

Before leaving for the job interview, check commute routes and what traffic will be like to plan your departure time. Research if there is ample parking space for your car within the vicinity. As stated earlier, you are trying to create a good first impression on your potential employer. Showing up before your scheduled interview will certainly be seen as a positive. It also gives you time to freshen up, prepare mentally and acclimate to your new surroundings.

Sell Your Strengths

Think of the skills you excel at and what you believe you can deliver. Ask yourself what you can contribute to the position you are applying for and if possible, you can give examples that show your handiwork.

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Having confidence in your abilities will show the interviewer what you can bring to the company.

You can also do the same for the weaknesses you believe to have. Remember that no one is perfect as people are always looking for ways to improve and develop. Your negatives can be spun into positives such as by showing your eagerness to learn, adapt and grow to new surroundings.

You Can Ask Questions Too

On the subject of eagerness, have a few questions for the interviewer that will help you understand what you are applying for more. Questions like work hours and salary should be avoided unless asked of you. However, questions centered on career development and company vision should help establish further rapport. If you really are keen to join the company you are applying for, show it as best as you can in your actions!

Of course, not all these tips may apply to you and there might be some that you feel more comfortable doing than others. What’s important however is you are well-prepared for any job interview that you will walk into. The path you will take professionally is a significant turning point and if you are passionate and driven to land that job you always wanted, it is certainly something that is worth making the extra effort for.


Why Offshoring Is Better Than Freelancing For Your Business

As the new year begins, it’s not uncommon for businesses to start adapting new strategies. Perhaps they may be looking for adjustments, or want to try something new. Regardless of the reasons, many different strategies are being considered by businesses of scales. Current communication technologies have made it easier to collaborate with more talented employees overseas. This has led to the rise of offshoring and outsourcing becoming viable business solutions.

With this rise also come new opportunities to take advantage of a global workforce. Once such opportunity is the consideration of freelance work. Hiring freelancers to different functions are often seen as a way for businesses to produce content at a cheaper cost.

Sound familiar? Well, when you list down what both offshoring and freelancing do, similarities will pop up. However, these similarities do not often account for the quality of work produced. Although both have the same approach, offshoring is a much more worthwhile investment than freelancing.

What freelancing functions means

One of the biggest reasons companies look to freelancing is cost. Compared to most business strategies out there, hiring freelancers for a set amount of time will them less. With no overhead to consider and with the right people, massive savings are to be had.

However, freelancers are also not very reliable. Because they are not fully committed to your company, they may not be available during crucial moments. Moreover, this also means that they are taking projects from other companies and you may not be given top priority. We also predicted last year that data security needs to be a top priority for companies. Consider the security risks that may arise from hiring freelancers who are not contractually bound to you.

Offshoring as a more cost-effective solution

Although offshoring is pricier than hiring a freelancer, it is still the more cost effective. Hiring an offshoring staff for different functions is much easier to manage than freelancers and you benefit from your own quality control. It is often recommended for medium, large and listed companies to consider offshoring than it is to freelance. The people who will make up your offshore team are often put through rigorous screening processes to see if they are up to your standards. Some offshore providers are not content with just supplying “okay” candidates to their clients. They want to make sure the people making up offshore teams are the best among the rest.

The key word here has always been “dedication.” Your company is given top priority on all the resources and assets produced by your offshore team. They know what your business objectives are and work for you to accomplish them. Through this, companies also benefit from better security and lowered data theft risks as well.

A new outlook for the year

To its core, whether you choose to offshore or freelance will fall on what you choose to accomplish. No business strategy is perfect, and offshoring is no exception. But if companies are willing to take the risks and dedicate resources to managing their teams, they will produce the needed results to see in the long run.


Adapting To Changes in The New Year

The start of the New Year at work can always be a slow one. Many of us are still riding that holiday high and it feels like we’re slowly getting back in the mix. For some people though, the start of the New Year also means an opportunity for change.

This does not also just mean personally. Professionally, the start of the New Year also means being able to work on new ideas and opportunities from the ground up. It can also mean taking up new responsibilities or adapting to a previously uncharted direction your company may be taking.

From the outset, this can be a little daunting. There’s a lot to look forward to. Let’s look at some ways you can adapt to changes in 2019.

Change is constant

Let’s be frank for a bit. In order for anything – or anyone – to succeed today, they have to be open to change. Whether it’s adopting a business model like offshoring or a personal shift, change becomes inevitable. It can be scary at times, but it also opens up new opportunities for growth and development.

Consider Google for a moment. When it was launched in 1998, it was just another search engine with a new approach. Today, calling Google as just a “search engine” undermines what the company can offer consumers. Think about the different products and services Google has available today compared to what it was in its first few years.

Change is a constant reality that everyone must adapt to. Professionally, what’s great about change is that it challenges your current norms. By resisting change, you prevent yourself from expanding on your skills and working on new projects. This is why you can look at the New Year as the chance to learn new skills as well. Assess the skills your new role requires and see what you can do in developing them. This helps increase your value to your company for the New Year.

Communicate And Ask Questions

Unless they’ve been asked already, there is no such thing as a bad question. Some people feel hesitant asking questions, but doing so helps in understanding the current situation better. You get to learn more about what’s coming up and what you can do to help in your current capacity.

Communication helps form stronger bonds among co-workers.

As you ease into changes for the New Year, it’s likely you will have questions about it. To that end, asking questions also shows how committed you are to the objectives given to you. You develop in new roles much better and lets others know you are eager to adapt to these new changes.

Remember that the more you know about changes, the better equipped you become to take on what the New Year will bring. Much like offshoring, there is no better time to ask questions than now as 2019 begins.

A Positive Attitude Goes A Long Way

It’s probably the most cliché statement you will hear at any company, but it is also one of the truest things. Maintaining a good, positive attitude is needed regardless of where you work. It’s understandable, however, when it feels like changes might not be perfect but your previous situation probably wasn’t either.

Consider what your skills are and how you can maximize yourself with these changes. You can look at change as an opportunity for the New Year.

Paying It Forward

Perhaps one aspect of change that most don’t realize is how you can make it easier for others. One of the best ways to embrace change in the New Year is to help others feel at ease in doing it. Doing this makes others in the same situation feel more comfortable since someone is helping them along the way. In turn, this creates a stronger rapport among you and your fellow co-workers who can help each other navigate through these new waters.

Welcoming The New Year

There is plenty to be excited about for what 2019 can bring. For some, they carry their successes from the previous year and seeing how they can improve further. For others, the start of the year means a clean slate that they shape into whatever they want.

Regardless of where you stand, change should always be welcomed instead of resisted. Breaking out of one’s comfort zone can seem uncertain, but staying in it keeps things stagnant. There is more to gain and benefit from when change is adapted to, and there is no greater time to do it than at the start of this New Year.